Mission confiée au Stagiaire :
Vos missions
Au sein de notre salle des marchés, en support des analystes, vous participez aux missions suivantes : - participation à des réunions de présentation de résultats de sociétés cotées ; - rédaction de comptes rendus post réunion ; - modélisation financière ; - recherche sectorielle. En support de nos activités marketing vous serez aussi amené à : - aider à l’envoi des publications du bureau ; - gérer des évènements marketing (conférences, déjeuners, salons…).

Mission confiée au Stagiaire :
Rattaché (e) au responsable des opérations de l'entreprise, le stagiaire HSE participera et accompagnera à la gestion quotidienne du service HSE du site afin de développer la culture santé - sécurité

Le stagiaire sera un réel relais opérationnel du responsable des opérations avec pour missions principales:
* l'animation des réunions mensuelles de sécurité
* le suivi des événements remontés et leurs actions
* La mise en place d'un plan d'action
* La mise à jour du document unique du site

Mission confiée au Stagiaire :
• Assist managers on different tasks
• Manage emailing campaign
• Manage Excel with other software from Microsoft Office
• Manage back-office and purchase orders
• Work on administrative duties when required

Mission confiée au Stagiaire :
Enrichir la base de données pour site WEB
Mise à jour fichiers administratifs pour base de données

Mission confiée au Stagiaire :
Primary Purpose
The internship is aiming at giving the internship student a good general understanding of all aspects of managing a tourism operation from vehicle preparation to guest services and revenue generation. The student will be involved in all day-to-day operational activities, administration and aspects of guest services, including ancillary sales and complaint handling. Insight into the working environment of a tourism operation will give you a better understanding how your theoretical knowledge gained at school/university applies to real business and it will also assist you in your future job search.

Program overview

The program involves projects across all Guest Services and Operational functions:

- Assistance with daily branch operations activities including vehicle preparation and inspection, yard set up, workshop management etc.
- Face-to-face guest services, including ancillary product sales, rental agreement preparation, vehicle show-through and complaint handling/conflict resolution
- Assistance in branch projects as they arise, e.g. regional and local marketing projects
- Assistance in all aspects of safety and risk management

Mission confiée au Stagiaire :
Daily Tasks;
• Assisting in General Running of the properties
• Check Ins/Outs of Tourist Properties
• Sending property reports back to the office base/owners
• Ikea Shopping for furnishings
• General Shopping of supplies for the properties
• Filing guest details with the police (as per law)
• General Admin Tasks
• Organize the calendar and work schedules for guests, managers, cleaners and maintenance.
• Update Social Media – Facebook and Twitter
• Update the website (word press)
• Email/ post letters to potential Customers
• (Monthly) Newsletters to client database
• Advertising Properties
• Searching for Properties
• Creating New avenues of Revenue with the director

Will complete one of the following projects depending on length of Internship:
• Complete Cleaning Manual and Manager Manual
• Complete Guest Manual
• Translation of Website into native language
• Assisting in the development of the 3 new websites and design

Compensation if given, (as this is essential training for someone to go into the tourism sector and we will spend a lot of our time training them up. We can not offer any concrete payment. though we may offer a hard work/ comission based incentive).

This office on a day-to-day basis speaks English and Spanish with our clients so if you need to practice either this is a good place to learn.

We can give you flexible hours around your studies, if you can only do a few hours a couple of days a week, so be it, we can work it out with your university´s criteria. The length of time can also be discussed; we are looking at a minimum of 1 month.

Mission confiée au Stagiaire :
You will be involved in all day-to-day operational activities, administration and aspects of guest services, including ancillary sales and complaint handling.
Insight into the working environment of a tourism operation will give the student a better understanding how theoretical knowledge gained at school/university applies to real business and it will also assist the student in future job search.

Program overview

The program involves projects across all Guest Services and Operational functions:

Completion of Star Rating training programs as follows:
Core Values, Mission and Vision,
Brands & Vehicle Types,
Safety,
Terms & Conditions for all brands
Product knowledge Australia,
Guest Service Excellence,
Vehicle Show-Through Scripts for each vehicle type,
Ancillary Sales,
Guest Complaint Handling.

Practicing and applying the learning:
Assistance with daily branch operations activities as follows:
- Daily set up and presentation (What it means to represent the brand),
- Guest information processing,
- Ancillary product sales,
- Completion of rental agreements,
- Guest advise, e.g. on local road rules, camp sites, routes and sights,
- Vehicle show-through (product presentation and explanation)
- Complaint handling/conflict resolution together with manager or senior staff (Find best solution)
- Assistance in branch projects as they arise, e.g. regional and local marketing projects
- Learn and master all aspects of safety and risk management to keep self and others safe in the workplace
- Analyse sales techniques of branch teams
- Compile monthly reports on Sales Target KPI achievements of branch
- Provide recommendations to improve sales results
- Facilitate inter-branch communication with regards to Sales KPIs, e.g. create competitions and games to share experience and improve sales results.

Mission confiée au Stagiaire :
Description de l'offre de stage :
Production Voyages – Réceptif et relations clientèle

- Captation de produits de tour opérateurs.
- Négociation et sélection des offres.
- Publications.
- Optimiser et développer le portefeuille clients français/espagnol.
- Suivi et fidélisation des clients.
- Réalisation des réservations et contacts avec les fournisseurs.
- Réalisation de devis.
- Réception de clientèle en agence.

Mission confiée au Stagiaire :
Agence de voyages
Description de l'offre de stage :
AGENT DE VOYAGES de comptoir

- Captation de produits de tour opérateurs.
- Négociation et sélection des offres.
- Publications.
- Optimiser et développer le portefeuille clients français/espagnol.
- Suivi et fidélisation des clients.
- Réalisation des réservations et contacts avec les fournisseurs.
- Réalisation de devis.
- Réception de clientèle en agence

Mission confiée au Stagiaire :
Agence immobilière et consulting
Description de l'offre de stage :

- Captation de produits du marché actuel.
- Négociation et sélection des offres.
- Publications.
- Optimiser et développer le portefeuille clients français/espagnol.
- Suivi et fidélisation des clients.
- Réalisation de contacts avec les fournisseurs.
- Réalisation d'études de marchés.
- Fichiers clientèle, actions commerciales.

Durée de : 1 mois à 6 mois
Lieu du Stage : Ténérife - Iles Canaries- Espagne
Langue : Espagnol bon niveau
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